Privacy Policy
Effective Date: 2024-01-16
At CarePRINT, we hold your privacy in the highest regard. We’re committed to transparent and responsible handling of your personal information, aligned with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines our practices for collecting, using, disclosing, and protecting your data when you engage with our website and services.
Your Information, Our Commitment
We value the trust you place in us by sharing your information. We collect the following types of data to ensure a smooth and personalised experience:
- Personal Information: Name, email, address, phone number, payment details (securely processed by Stripe in accordance with their privacy policy available at [https://stripe.com/privacy]), and other information you voluntarily provide.
- Design Information: Files uploaded or created using our design tools, including logos, images, text, and layouts.
- Website Usage Information: IP address, browser type, page visits, and other data that helps us understand website usage patterns.
Purposeful Use of Your Information
We utilise your information exclusively for specific purposes, including:
- Order Fulfillment: Processing orders, delivering printed products, and providing order status updates.
- Customer Support: Addressing inquiries, resolving issues, and delivering exceptional service.
- Website Improvement: Analysing website traffic to enhance user experience and personalisation.
- Marketing (With Your Consent): Sending emails about new products, services, and special offers (opt-out available at any time).
Information Sharing and Security
We may share your information with:
- Stripe: We rely on Stripe for secure payment processing, and your payment information is subject to their privacy policy.
- Trusted Third-Party Service Providers: We only share your information with partners who assist in website and business operations, bound by confidentiality agreements and ensuring your data is handled responsibly.
- Legal Authorities: If required by law, we may disclose your information.
We prioritise the protection of your information through robust security measures in accordance with industry best practices. However, we cannot guarantee absolute security due to the inherent nature of online systems.
Your Rights and Choices
You maintain control over your personal information and have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Contact us with any privacy-related inquiries or concerns.
Children’s Privacy
Our website is not intended for individuals under 13 years of age. If you believe a child has shared personal information with us, please contact us immediately.
Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on our website, and we encourage regular review.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at info@careprint.com.au. We’re committed to open communication and safeguarding your privacy.
Sincerely,
The CarePRINT Team
